Resolutions Mediation and Human Resources Services

We offer expert mediation and HR services to resolve conflicts, improve workplace dynamics, and ensure compliance. Our tailored solutions foster collaboration, enhance communication, and support your organisation’s growth and success.

How does it work?

1. Referring a case

A completed referral form, providing us with details of the dispute and of the parties, and a signed booking form all are that is needed to book in the case.

2. Before the mediation

The case manager will liase with the referrer to orgnise the logistics, including timings, contact information and online links (if required).

3. Individual Meetings

The Mediator will meet with each party individually to discuss the dispute to date. These private sessions will last for approximately 1.5 hours each

4. Joint Meeting

Getting parties together for half a day allows for a comprehensive airing of views, as well as a discussion with a view to building an agreement.
Joanne Hollis

Trusted and Certified Mediation and HR Professional

As a seasoned HR professional with over 30 years of experience working across a diverse range of industries, I have successfully navigated both operational and strategic HR functions with varying cultural demands.

My expertise extends beyond traditional HR duties, including being instrumental in driving performance management, staff engagement, and ensuring compliance whilst fostering a culture of continuous improvement.

I build strong relationships with key stakeholders which has enabled me to drive change and negotiate contracts successfully through coaching, leadership and driving HR strategy.

As a certified mediator and Life Coach, I am committed to supporting others in their professional growth and development.

Certified Mediator Training Program
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A HR professional with over 30 years of experience

A certified mediator and Life Coach

Builds strong relationships with key stakeholders

Our Core Values

Impartiality

We maintain neutrality, ensuring that all parties involved are treated fairly and without bias, fostering trust and confidence in the mediation process.

Respect

We value and honour the perspectives, experiences, and emotions of all individuals, promoting a collaborative environment where every voice is heard.

Confidentiality

We prioritise privacy, ensuring that all discussions, agreements, and personal information shared during mediation remain strictly confidential.

Integrity

We uphold ethical standards by conducting all mediation processes with honesty, transparency, and accountability, ensuring our actions align with the highest moral principles.

Empathy

We listen actively and with understanding, aiming to help participants feel heard and supported as they navigate their conflicts.

Collaboration

We foster a spirit of teamwork, encouraging open communication and the sharing of diverse ideas to achieve common goals, creating an environment where collective effort leads to stronger outcomes.